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Collector-3 - Hardware and software automatic inventory

Not just a discovery tool but a monitoring tool. This is the purpose of this module.

After the identification of all hardware and software features of a server or station (including Windows and Linux O.S.) the tool continues monitoring CPU, disk, memory and software use by the equipment.

This method gives you a detailed view of the equipment use, the accessed items in the network (directories, files, disks, etc), user login and logout registration, allowing much more productivity in incident and problem diagnosis.

Intuitive access to knowledge base Satisfaction survey Configurable report generation Problem resolution and knowledge management (Case based reasoning) Hardware and software automatic inventory Broad access for registering incidents and for tracking problem resolution Incident, contract, supplier and asset management SLA management

 
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