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Increase competitiveness, providing intelligent service desk solutions |
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| Components |
- By keyword (textual)
- By context (heuristic based – CBR – Case based reasoning)
- By hierarchy of types and subjects
- By structured fields (multiple options)
Manage every step of your workflow
- Workflow follow up
- Automatic / manual routing
- Automatic / manual appointments
- Automatic / manual scheduling
- Automatic / manual record generation
- Continuous time / Interrupted time
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Rua do Semeador, 439 - Software Park 81270-050 - Curitiba - PR - Brazil +55 41 3544-8733 |
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