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Report-3 - Configurable report generation

Generating queries and exporting them to worksheets are facilities enable to you by Report-3.

Report-3 allows you to create ad hoc queries to access the incidents and problems database. These queries can be saved and changed according to your needs.

This module also allows you to assign access rights levels, so that you can, for example, allow end users to access directly the system and have access to certain queries.

Intuitive access to knowledge base Satisfaction survey Configurable report generation Problem resolution and knowledge management (Case based reasoning) Hardware and software automatic inventory Broad access for registering incidents and for tracking problem resolution Incident, contract, supplier and asset management SLA management

 
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